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vCreate Neonatal

Category: Pregnancy and Baby

Price: Free - there is no cost to parents or the neonatal unit. vCreate works with unit charities to secure local business sponsorship.



vCreate Neonatal is a secure video messaging service that allows staff in neonatal units to record and send video updates to parents of premature and sick babies when they are unable to be with their child.


Who is it suitable for?

vCreate Neonatal is suitable for parents of premature and sick babies who are in neonatal units.

How do I access it?

Visit the website to book a demo for your neonatal unit. The vCreate team will then be in touch to organise a time to suit the team.

If you require any further information, please email or call 0333 121 8422.

How does it work?

Unit staff record short video updates of babies for parents to watch when away from the unit. These are recorded on any device with a camera, such as a mobile phone or tablet and stored on the vCreate platform.

Parents register for an account, which has to be approved by the unit staff, and can then login to watch their baby's videos at any time on any device. Parents will also be alerted when new videos are available. 

A baby care video diary builds up over time, which the parents have access to 24 hours a day.

Unit staff record videos when they have time and not at a prescribed rate. This process will have no impact on their clinical duties and the videos do not contain any sensitive clinical information.

Use of the tools / apps presented in this library are not intended to be a substitute for a consultation with a healthcare professional. It is up to you to contact a healthcare professional if you are concerned about your health. See our full disclaimer here.