Patients Know Best

Category: OTHER

Free where available


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Patients Know Best works with the NHS to give patients instant access to their medical records. You can access up-to-date information on treatments, medication, allergies and more from any device. This information can be shared with different medical teams and carers to speed up and improve your treatment.



Patients Know Best is for people who want more control over decisions about their healthcare.

Check with your hospital, GP surgery or other NHS provider to see if they subscribe to the Patients Know Best service.

The service can be accessed on any device that connects to the internet, such as a computer, smartphone or tablet.

Patients Know Best stores your medical notes from any healthcare provider connected to its service.

You have secure access to your notes on the go, which is handy if you’re abroad or seeing a clinician for the first time. 

You can send messages to your healthcare team, have online consultations, track symptoms and edit your care plans with your clinicians online.

The service can also store information from a range of devices and apps that track and monitor your health.

Use of the tools / apps presented in this library are not intended to be a substitute for a consultation with a healthcare professional. It is up to you to contact a healthcare professional if you are concerned about your health. See our full disclaimer here.